Privacy Policy

1. About this Document
1.1. This document is OurPlatform Privacy Policy. It sets out Our policy on the collection, use and disclosure of Personal Information that We obtain via OurPlatform.
1.2. This Platform Privacy Policy is to be read in conjunction with Our Terms of Use. A copy of Our Terms of Use is available at here.
1.3. Terms used in this Privacy Policy that are defined in Our Terms of Use have the meanings given to them in the Terms of Use.
1.4. Each time You use, browse and/or access the Platform or the Listing Services You hereby consent unconditionally to Us using Your Personal Information as described in this Privacy Policy.
1.5. We may update this Privacy Policy from time to time. We will post the latest version of the Privacy Policy on this webpage. It is Your responsibility to ensure that You are familiar with the most recent version of this Privacy Policy.

2. Collection of Personal Information
2.1. We may collect Your Personal Information through Your interaction with OurPlatform.
2.2. The Personal Information that We collect includes statistical information which We gather including Your IP address and the computer, web browser and Your geographic location as well as the web pages on this Platform that You visit and how long You spend on each webpage. We may use cookies to collection this information.
2.3. If You register on Our Platformas a Registered User, but not as an Agent, We collect:
(a) Your name; and
(b) Your email address;
(c) the name and email address of any third parties that You wish to assist You with the ranking of Listings;
2.4. If You register on OurPlatformas an Agent We also collect:
(a) Your name;
(b) Your agency name;
(c) Your real estate licence number;
(d) Your email address;
(e) Your postal address;
(f) Your telephone and mobile numbers; and
(g) Your CRM credentials.

3. How We use Your Personal Information
3.1. The primary purposes of collecting Your Personal Information are to provide the Listing Services, to allow you to participate in interactive features of the Platform, and to administer and optimise the Platform and gain an understanding about how You, together with the other users of OurPlatform, use and interact with OurPlatform, and to respond to enquiries, orders and/or applications that are made via the Platform.
3.2. We may use and/or disclose information captured via the Platform where We have Your consent, to Our trusted service providers who work on Our behalf, in order to provide or procure the provision of customer support related to the Platform, and for other reasons set out in this Privacy Policy.
3.3. If You opt in at the time of registration to receive newsletters from Us, Wemay also use Your Personal Information to send to You news, information and general promotional material about OurPlatform which We believe may be useful and/or of interest to Youand to notify you about changes to our services, our Terms of Use and this Platform Privacy Policy.
3.4. We may also collect, use and/or disclose Personal Information collected in the following circumstances where We consider such collection, use and/or disclosure is reasonably necessary (at Our discretion):
(a) where You accept a “cookie” from OurPlatform. We utilise “cookies” which enable Us to monitor traffic patterns and to serve You more efficiently if You revisit Our website;
(b) where You consent to the specific collection, use and/or disclosure;
(c) if We consider it reasonably necessary to provide the Personal Information to Our subsidiaries and/or related bodies corporate and/or associated entities;
(d) if We consider it reasonably necessary to provide the Personal Information to Our employees and/or service providers who We engage or employ to provide Us with services in connection with the Platform;
(e) so that We can carry out analysis of the Platform for the purposes of improving the Platform;
(f) as required by law; and/or
(g) if We sell OurPlatform business to a third party.

4. Customer lists
4.1. In the event that We sell or buy any business or assets, We may disclose your Personal Information to the prospective seller or buyer of such business or assets.

5. Your Opt Out Rights
5.1. If You do not wish to have Your Personal Information used in the manner described in this Privacy Policy, please notify Us, however if that occurs You may not use OurPlatform and We will not be able to supply any Listing Services to You.

6. Email and Platform Communications
6.1. We reserve the right to preserve the content of any personal information You provide to Us including any e-mail You send Us whether the email is sent through Your email client or through a “contact form” on OurPlatform, for as long as We consider necessary.

7. Children
7.1. We do no not use the Platform to knowingly solicit information from or market to children under the age of 18. If a parent or guardian becomes aware that his or her child has provided Us with information without their consent, he or she should contact Us. Following such notification We will delete such information from Our databases within a reasonable time.

8. Security
8.1. We provide and/or use physical, electronic and procedural safeguards and use Our reasonable endeavours to protect Your personal information We process and maintain from misuse, interference, loss, and from unauthorised access, modification or disclosure.
8.2. However, except in respect of any Non-Excludable Guarantees, We cannot and do not guarantee the security of transmission or the security of Our electronic and/or physical storage facilities.

9. Access
9.1. We will take reasonable steps to ensure the Personal Information We collect from You is up to date and accurate.You are entitled to have access to any Personal Information relating to You which You have previously supplied to Us. You are entitled to access, edit or delete such information unless:
(a) Your request access, edit or delete the information is frivolous or vexatious; or
(b) We are required by law to retain it.
Please contact Us if You require such access.

10. Hosting of Personal Information
10.1. The data centres that house and/or hostOur computer servers and/or Platform and/or Listing Services and/or the Personal Information We collect are located both in Australia and in foreign jurisdictions.
10.2. You consent to Us:
(a) transferring and/or disclosing Your Personal Information to Our suppliers, including Our suppliers which host the Platform and/or Listing Services and/or Your Personal Information in Australia and/or overseas; and
(b) those suppliers collecting, storing, processing and disclosing Your Personal Information for the purposes of providing goods or services to Us that We require in connection with the performance of OurPlatform or the provision by Us of goods and/or services to You.

11. Your consent
11.1. By using the Platform, You are consenting to Our collection, use and disclosure of Your information captured by the Platform as set forth in Our Terms of Use and this Privacy Policy.

12. Enquiries about this Privacy Policy
12.1. If You have any questions regarding privacy while using the Platform or have questions about Our privacy practices, please contact Us. Our contact details are as follows:
Post: [address]
Telephone: [telephone]
Email: [email address]

12.2. We will also, on request, provide You with access to the personal information which We hold about You except where the request for access is frivolous or vexatious. We take reasonable steps to ensure the information We collect via the Platform is up to date, accurate and complete. However, if, at any time, You discover that such information is incorrect, You may contact Us by any of the above methods to have the information updated so that it is correctly recorded by Us.

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